Privacy Policy for Skip Hire Tower Hamlets
At Skip Hire Tower Hamlets, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage our services.
1. Introduction
Your privacy is important to us. By using our skip hire services in Tower Hamlets, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect and process the following personal data about you:
- Personal Identification Information: Name, address, email address, and phone number.
- Usage Data: Information on how you use our services, including when and how you access our website.
- Payment Information: Credit card or other payment details necessary to process transactions.
3. How We Use Your Information
We use your data for various purposes, including:
- To provide and maintain our services.
- To process your transactions and manage your bookings.
- To communicate with you, including sending updates and promotional materials.
- To improve our website and customer experience.
3.1. Service Delivery
Your information helps us deliver efficient and reliable skip hire services, ensuring that your specific requirements are met in Tower Hamlets.
3.2. Communication
We may use your email address or phone number to send you important information related to your bookings and our services.
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:
- Service Providers: Third parties who assist us in operating our website or conducting our business.
- Legal Requirements: When required by law or to protect our rights.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure networks and is only accessible by a limited number of persons who have special access rights.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request copies of your personal data.
- Rectification: You can request correction of any incorrect or incomplete data.
- Erasure: You can request deletion of your personal data under certain conditions.
- Restriction of Processing: You can request restriction on the processing of your data.
- Data Portability: You can request transfer of your data to another party.
- Object: You can object to the processing of your personal data.
If you wish to exercise any of these rights, please contact us using the information provided in this policy.
7. Third-Party Links
Our website may contain links to third-party sites. We do not control these external sites and are not responsible for their privacy policies or practices.
8. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and serve personalized content. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
9.1. Notification of Changes
Significant changes to this policy will be communicated to you via email or through a prominent notice on our website.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. International Data Transfers
Although our services are primarily based in Tower Hamlets, your information may be transferred to and maintained on servers located outside your country. We take necessary measures to ensure that your data is protected and handled in accordance with this policy.
12. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
13. Legal Basis for Processing
We process your data based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes.
- Performance of a Contract: Processing is necessary for the performance of a contract with you.
- Legal Obligations: Processing is necessary for compliance with a legal obligation.
- Legitimate Interests: Processing is necessary for our legitimate interests, provided that your interests do not override these.
14. Compliance with Laws
We adhere to all applicable data protection laws and regulations to ensure the privacy and security of your personal information.
15. Changes in Services
We reserve the right to modify or discontinue our services at any time without prior notice, but this will not affect your rights regarding your personal data.
16. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Tower Hamlets.
17. Feedback and Complaints
If you have any questions, concerns, or complaints about our Privacy Policy or how we handle your personal data, please contact us. We are committed to resolving any issues promptly and effectively.
18. Effective Date
This Privacy Policy is effective as of April 27, 2024.